Important Information for California Residents
If you are a California resident, this section applies to you. It describes how we collect, use and share personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).
Your Privacy Rights
As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):
Please be aware that after submitting an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.
How To Exercise Your Privacy Rights
NOTE: THESE ARE NOT EFFECTIVE UNTIL JANUARY 1, 2020
To submit a privacy related request, you may call us at 855-266-9947, contact us through live chat available available 9am - 9pm EST / 7 days a week, email us at CCPARequest@justfab.com, or fill out our privacy webform available here:Do Not Sell My Info.
Prior to processing, we will authenticate your request through our standard verification procedures, such as by requesting you to log in to your account or by verifying the information you provided in your request with your account information we have on file. This information may include first name, last name, email and phone number. Please be aware that this information will only be used to verify and help process your request. However, we are required by law to keep information related to your request for record keeping purposes.
Please allow up to 15-45 days for us to complete your request. Please note, these Privacy Rights are subject to exceptions, and in certain cases we may decline your request as permitted by law.
You may also allow an authorized agent to submit privacy related requests on your behalf. If you would like to do so, please submit a signed Power of Attorney naming the person who will be your authorized agent. This person may then submit privacy related requests on your behalf using any of the available methods we offer. Please mail the signed Power of Attorney to Attn: General Counsel-Privacy Request, JustFab, 800 Apollo Street, El Segundo, CA 90245.
Personal Information Collected or Shared in the Preceding 12 Months
The chart below summarizes the categories of personal information we collect and share, as well as where we collect it from, how we use it, and who we share it with. For more information on: the categories of information we collect, please see the Section titled “Information We Collect”; the business and commercial purposes for which we collect your personal information, please see the Section titled “How We Use Your Information”; or the categories of third parties with whom personal information is shared or sold, please see the Section titled “How Is This Information Shared”.
Categories of Personal Information Collected and Shared | Sources of Personal Information | Purposes for Collection of Personal Information | Categories of Third Parties with Whom We Share the Personal Information |
Name, email address, customer ID, mailing address, phone number, photos and/or Facebook username and profile picture | This information has either been provided to us by you directly, or, with your permission, service providers or contracted third-party providers, such as customer review platforms, and marketing and advertising partners. | To create your account; to provide and improve the Services, such as fulfilling and tracking your orders; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, shipping partners, payment processors, analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
Demographic information such as gender, birthday and other personal identifiers | This information has either been provided to us by you directly, or with your permission, service providers or contracted third-party providers, such as marketing partners. | To provide and improve the Services; to improve customer experience on the Site; and to provide and improve advertisements. | Service providers, such analytics and data warehousing partners; and contracted third-party providers, such as marketing partners. |
Commercial information such as order history, order ID, items purchased, size, style and product preferences, other unique identifiers, and inferences drawn therefrom | This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, and contracted third-party providers, such as marketing and advertising partners. | To provide and improve the Services; to improve customer experience on the Site; and to provide and improve advertisements. | Service providers, such as customer service partners, analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
Geolocation information | This information is either provided to us by you directly or with your permission, your browser, computer or mobile device. | To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
IP address, cookies, advertising IDs, tracking pixels, and other unique identifiers | This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners. | To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
Internet activity information such as how a user browses and interacts with our Services, Site and advertisements, and device, browser and/or computer properties | This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners. | To provide and improve the Services and the Site; to improve customer experience on the Site; to provide, improve, and resolve errors; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
For users who require access to this Policy in an alternative format, please visit our Accessibility page for more information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at 855-266-9947.
Further, under California Civil Code sections 1798.83-1798.84, if you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to JustFab, LLC (JustFab), Attn: Legal Department, California Shine the Light Inquiry, 800 Apollo Drive, El Segundo, CA 90245.
Nevada Residents
If you are a Nevada resident and have provided us with any personal identifying information, you may opt-out of sharing your information with third parties if you submit an opt-out request to the following email address: nevadaprivacy@techstyle.com. Please note we do not sell any of your personal information for profit, we do share some information with contracted third parties in order to provide better services and advertising to you. Please allow 60 days for completion of such request.
EU-US Privacy Shield Program
JustFab complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. JustFab has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/welcome.
Types of Data Collected Under the EU-US Privacy Shield
The following personal data may be collected from EU customers: your name, email address, mailing address, and IP address are collected. This personal data is used for the following purposes: marketing and sales, internal research, and compliance with federal, state and local laws and regulations. JustFab also collects aggregate data such as your Site preferences, sizes, age, gender, geographical location, language, time zone, income and education. This aggregate data is used for the following purposes: marketing and sales activities, to optimize shopping experience and types of goods sold, internal research, partnerships or agreements with affiliates, agents and business partners, and to describe our Services to current and prospective business partners.
Personal Retailing Inc. (d/b/a FabKids) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.
Shoedazzle.com, Inc. (d/b/a ShoeDazzle) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.
Fabletics, LLC (d/b/a Fabletics) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.
Who We Share Information With Under the EU-US Privacy Shield
JustFab may disclose personal and non-personally identifiable aggregate data with affiliates, subsidiaries, business partners, advertisers and vendors. The purpose for disclosure to affiliates, subsidiaries and business partners is to improve customer experience, for internal research and marketing and sales purposes. We may share information with advertisers and vendors to comply with lawful agreements and for advertising purposes. JustFab retains potential liability in cases of onward transfer of information to third parties.
JustFab may also be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Individuals will be notified by JustFab in the event it uses or discloses information for a purpose other than that for which the information was originally collected or discloses information to a non-agent third party. Notice may take a variety of forms, including through amendments or modifications to this Privacy Policy.
Accessing and Updating Your Personal Information
You have the right to access, correct or delete personal data which has been provided to JustFab. At any time, you may update or correct your online account information by logging into your account and navigating to the "My Account" page or by contacting us. You may also delete your personal data by contacting us to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
If you do not want JustFab to use or disclose your information or provide your information to third parties for marketing and sales purposes, please contact JustFab at the address provided below under “Inquiries or Complaints Regarding the EU-US Privacy Shield Program”. If you have already received a non-administrative communication that you did not wish to receive, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication.
Inquiries or Complaints Regarding the EU-US Privacy Shield Program
In compliance with the EU-US Privacy Shield Principles, JustFab commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this Privacy Policy should first contact JustFab at:
JustFab (UK), Ltd.
Attn: Legal Department/Privacy
8-10 Dryden Street, First Floor
London, WC2E9NA
United Kingdom
JustFab has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. There is no charge to consumers for calling or using this independent dispute resolution mechanism.
Under certain limited conditions, European Union individuals may be able to invoke binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.
JustFab is subject to the jurisdiction and investigatory and enforcement powers of the Federal Trade Commission (FTC).
Amendments or Modifications to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time without prior notice. Notice of any change will be posted on this Site. Please check this page periodically for changes. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Contact Us
If you have any questions regarding the use of our Site or Privacy Policy, please contact us at:
Justfab.com, Inc.
Attn: Legal Department/Privacy
800 Apollo St.
El Segundo, CA 90245
Or 1-888-508-1888
Updated on 12/19/2019